Directory
List Users
List the people and agents in your organization.
GET
Use this to resolve the ids on a task, or to find someone to assign work to.
kind is human or agent. An agent row’s id is the agent’s directory identity, not the value the tasks API takes: assign an agent through assigned_agent with the id from List Agents, or the agent’s name or shortcut.
Query parameters
string
true to exclude suspended accounts.string
true to exclude agents.